Silk2 has now been migrated to ecWIN7
This page will help you understand the following:
In this section we will be looking at how to log into ecWIN7 and how to create new credentials.
When logging into ecWIN7 for the first time, the username is the same that is currently being used on SILK2. For the ‘Password’ section, use the same username as the password.
Note: Username and Password is case sensitive
Once you have successfully entered your credentials, you will be prompted to change the password. Ensure that your password follows the security measures for a secure password.
In this section we will be viewing what items are available to use as well as where certain data can be found in specific items.
The navigation bar consists of 6 sections namely Configuration, Data Management, Integrity, Monitoring, Reports & Profiles and System.
Under Configuration, Data Management as well as Integrity; no items will be displayed. The following images below display the type of items that is available under each tab.
**To download the Electriciry Usage Advice PDF documents, Reports & Profiles >> Download Invoice must be used
In this section we will be looking at where the user can get additional self-help from and how it can be accessed.
The ‘User Manual’ document that is provided to the user can help in using a particular part of ecWIN7, it can also be used to gain extra information of a specific section as well as to gain clarity.
Help documentation can be accessed under System >> User Manual. Another quick way to access the help documentation is to click the top right icon (question mark icon), which will automatically take you to that specific page in the user manual that you are currently viewing on ecWIN7.